Building Productive Work Cultures Through Effective Interpersonal Relationships in Nigeria

Abstract

This study explores the role of interpersonal relationships in shaping work culture and enhancing productivity in Nigerian organizations. It investigates how social and emotional connections among employees and between leaders and subordinates influence organizational values, communication patterns, and operational efficiency. In Nigeria’s collectivist society, where hierarchy and communal ties often dominate, strong interpersonal relationships can foster teamwork, trust, and job satisfaction, but may also give rise to challenges such as favouritism and nepotism. Drawing on Social Exchange Theory and Emotional Intelligence, the study emphasizes the importance of building positive relationships to improve morale and reduce conflict in the workplace. The research further highlights the role of leadership and HR policies in creating an inclusive work environment. By adopting culturally responsive management strategies, Nigerian organizations can strengthen interpersonal relationships, enhance organizational performance, and cultivate a productive work culture. This research provides critical insights for managers, Human Resource professionals, and policymakers seeking to improve workplace dynamics and drive productivity in Nigerian settings